Shipping Guide
How to ship and receive surfboards safely
Sellers choose whether to offer shipping on each listing. For surfboards you can offer local pickup, shipping, or both. If you ship, you set a flat shipping price when you post the listing. This guide covers both sides, whether you're sending a board or waiting on one.
When you create a listing you can turn on “Shipping available” and either set a flat price or pick “Buyer pays shipping.”
- Pack the board well. Bubble wrap, a sturdy box, and plenty of padding around the nose and tail go a long way.
- Use a tracked service like USPS, FedEx, or UPS, and drop the tracking number in Messages. You can also buy a label straight from the sale when ShipEngine is set up.
- Ship within the window you agreed with the buyer, usually 1 to 3 business days.
If a listing says “Ships,” you can buy it and have the seller send it to you. The seller will add tracking once the board is on its way.
- Double check your shipping address with the seller in Messages before they send the board.
- Inspect the package when it arrives. If something is damaged or not as described, message the seller right away. Eligible purchases paid through Reswell checkout are covered by Purchase Protection, so you can open a refund claim from your purchase page if you need help.
Plenty of listings, especially surfboards, are pickup only. Meet somewhere public, take a proper look at the board, and only pay once you're happy. Our Safety tips have more on meeting up with someone for the first time.
Every listing tells you whether shipping is free, a flat rate, or “Buyer pays shipping.” It's worth confirming the final cost and carrier in Messages before the seller ships.